Privacy & Cookies

This notice explains how TerraVante Global Ltd ("TerraVante", "we", "us") collects and uses personal data when you contact us or use this website, in line with the UK GDPR and the Data Protection Act 2018.

Who we are

TerraVante Global Ltd is the data controller. We are registered in England & Wales (Company No. 16884502), at Hardwick Court Farm, Hardwick Lane, Lyne, Surrey, KT16 0AD, United Kingdom. For any privacy question or request, contact simon@terravanteglobal.com.

What we collect

We only collect the information you choose to give us through our enquiry and documentation-request forms, or by emailing/calling us. Typically this is your name, company, work email, phone number, market/country and the details of your enquiry. We do not collect special-category data, and we do not knowingly collect data from children.

How and why we use it

• To respond to your enquiry and provide the documentation, pricing or samples you request;
• To manage a supply or partnership relationship if we go on to work together;
• To meet our legal, accounting and governance obligations.

Our lawful bases are your consent (which you can withdraw at any time), the performance of a contract or steps taken at your request before a contract, and our legitimate interests in responding to B2B enquiries and running our business.

Sharing

We do not sell your data. We share it only with trusted service providers who help us operate, for example our website host (Netlify) and email provider, under appropriate data-processing terms, and where required by law. Some providers may process data outside the UK/EEA under recognised safeguards.

Retention

We keep enquiry data only as long as needed to respond and for a reasonable follow-up period, and contract-related data for as long as required by law. We review and delete data we no longer need.

Your rights

You have the right to access, correct, delete or restrict your data, to object to processing, and to data portability. To exercise any right, email simon@terravanteglobal.com. You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website is intentionally lightweight and privacy-first. It does not use advertising or cross-site tracking cookies, and fonts are self-hosted rather than loaded from third parties. Our host may set essential cookies and keep standard server logs (e.g. IP address) for security and to keep the site running; these are necessary for the service. If we introduce analytics in future, we will update this notice and seek consent where required.

Changes

We may update this notice from time to time; the "last updated" date above shows the current version.